We recommend placing orders on our site because online orders receive priority processing.
Our team offers FREE DEMO wherein your selected rugs can be brought to your location.
Kindly let us know by either giving us a call or scheduling on our website. 

To better provide great service and help you select the perfect area rug, we offer you a FREE DEMO wherein we bring your selected area rugs to your location. These are then unpacked and laid out on the floor for your personal viewing.
This is a complimentary service we provide our clients.

Yes we can customize size and design. Let us know by sending us an email at info@decoliving.com

All orders are shipped from our warehouses Quezon City, Metro Manila.
Our most economic and efficient partner for orders outside Metro Manila is AP Cargo.
For orders within Metro Manila, items will be delivered by our inhouse vehicle.
If you prefer your own carrier, let us know. 

No returns will be accepted without Decoliving's prior approval.
All shipping charges will be the responsibility of the customer.
All unauthorized returns will be refused and returned at sender's expense. Decoliving will not accept returned merchandise beyond 7 days.

We currently have three showrooms located at:
NCR Ortigas in CW Depot
NCR BGC in MC Palazzo
Cebu in Ayala Center

All orders are subject to product availability.
If an item in your order is unavailable, we will ship you the part of your order that is available.
When that item becomes available, we will ship you the rest of your order.
Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location.
The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments.
Additional shipping charges may apply depending on your location and the size of your order.
You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties.